Business Analyst - Process & Systems

Save the Children International has an exciting opportunity for a Business Analyst - Process & Systems to join our global team.

Over the past 8+ years, Save the Children has undertaken significant transformation to ensure alignment in our delivery and efficiency in our processes which was critical following Save the Children International being established. This includes our High Performing Organisation (HPO) set of initiatives, many of which are now completing delivery and transitioning to BAU as well as the next phase of Transformation focused on Digital Programming, Data and Analytics and Supporter Engagement. Significant work has happened to ensure our digital solutions are fit for purpose across all our programming including both Development and Humanitarian programmes. However, we have identified a number of opportunities for improvement to ensure that from a Humanitarian perspective, critical requirements can be met in terms of response setup in the short term. This project aims at making improvements to systems to better align with Humanitarian requirements whilst maintaining strong alignment with the needs of development programmes.

As part of Fit for Future, there is a need to review all our processes and systems and determine the impact of bringing the Centre and Regions into Global Teams. This work will need to be scoped and planned with a view to implement priority changes over the coming months. This initiative is critical to ensure business continuity

Role purpose
Within the Transformation Delivery Department, we have a team of Business Analysts that are assigned to projects based on need. Projects will have an IT component but the specific function being supported will vary by project. 
Our Business Analysts are responsible for analysing the relevant business area or function and documenting business requirements, business processes, view of existing systems, data, integration requirements etc. Business Analysts will support the development of the current and future state and bridge the gap between projects and the relevant functions and IT (where relevant). Business Analysts will also be expected to contribute to our BA Methodology and support continuous improvement to our BA processes and tools. To be effective in this role you will need experience working as a BA on a complex Transformation Project or Programme.

Job Title: Business Analyst - Process & Systems 

Reporting To: Director of Business Architecture & Business Analysis

Work Pattern: Hybrid/Remote; flexible working options available

Contract: Permanent Contract

Grade: P3

Location: Any approved Save the Children office location. For a full list of locations that Save the Children International can hire in, please visit: Hiring Locations

Preferred Time Zone: Any

Right to Work: The successful candidate must possess the unrestricted right to work in their preferred location for the duration of employment

International Travel Requirements: Yes, up to 10%

Budget Responsibility: None

People Management Responsibility: None

Accountabilities

• Develop business process architecture skills by engaging in various projects and ensuring continuous learning and improvement to align with SCI’s strategic goals
• Enhance business architecture views, including capability models, organisation models, and value stream inventories, to provide a comprehensive understanding of SCI’s operations
• Collaborate with management to ratify current and future state process architectures, ensuring alignment with overall strategic objectives and operational efficiency
• Model process architecture by specifying which capabilities from the capability model contribute to each process (value stream), offering a cross-functional representation of SCI's operating model. Communicate effectively with cross-functional teams to ensure the seamless integration of business processes and architecture, promoting collaboration and shared understanding.
• Discover and document business requirements by engaging with different teams across the organisation to understand their needs and constraints
• Ratify and express clear business goals, ensuring that they are aligned with the organisation’s strategic priorities
• Collaborate with the Solutions Architecture team to guarantee compliance with organisational standards and practices
• Partner with test engineers to design and develop comprehensive test cases that ensure the functionality meets the documented requirements
• Encourage and promote a culture of inclusivity and diversity in all activities, ensuring equitable treatment for all stakeholders
   

Experience and Skills

Essential

1. Significant experience in discovering and documenting business requirements and working with test engineers to design test cases against defined requirements
2. Significant experience in modelling business processes and translating them into system requirements
3. Experience in analysing data, drawing actionable insights, and problem-solving using various analytical techniques
4. Experience with business analysis tools and methodologies, such as UML, BPMN, and software development lifecycle (SDLC) frameworks
5. Experienced in collaborating effectively with cross-functional teams including solutions architecture and test engineering. Ability to build and maintain strong relationships with team members, stakeholders, and partners. 
6. Experience in engaging with diverse stakeholders to understand their needs and constraints. Adept at facilitating workshops and discussions to gather requirements and foster consensus. Exceptional verbal and written communication skills to articulate complex concepts clearly
7. Skilled in tracking project progress, identifying deviations, and implementing corrective measures
8. Proficient in conflict resolution techniques to address and mediate stakeholder disagreements and ensure project continuity 

Desirable

• Non-profit sector knowledge/experience (especially international development projects)
• Familiarity with project management tools (e.g., JIRA, Trello) and office suites (Excel, Word, PowerPoint)

Education and Qualifications

Essential

• Bachelor’s degree or equivalent work experience
• Understanding of a structured Project methodology (e.g. PRINCE2) or accredited Project Management training (APM or PMI) 

Desirable

•   Second language – French, Spanish or Arabic

Working at Save the Children International  

Save the Children is the world's leading organisation for children, employing ~25,000 staff. We save children's lives. We fight for their rights. We help them fulfil their potential. Through our work in 116 countries, we put the most deprived and marginalised children first.  

We know that great people make a great organisation, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive environment where ambition, creativity, and integrity are highly valued.  

The work here is challenging but is also immensely rewarding. At Save the Children, you will be in good company, working with talented, like-minded individuals who are determined to ensure that all children survive, learn, and are protected. Your contribution will help ensure children's voices are heard at the highest levels, and that we achieve our global strategy, Ambition for Children 2030, and reach every last child.    

Diversity, Equity and Inclusion and Equal Opportunities  

DEI is core to our vision, values and global strategy. Save the Children is committed to creating a truly diverse, equitable and inclusive organisation, and one which will support us in our vision to ensure every child attains the right to survival, protection, development, and participation.    

We are committed to equal employment opportunities, regardless of gender, sexual orientation, race, colour, ethnic origin, nationality, disability, marital or civil partnership status, gender reassignment, pregnancy and maternity, caring or parental responsibilities, age, or beliefs and religion. We are committed to diversifying our staff to better represent the communities we serve and actively welcome underrepresented groups to apply.    

Reasonable adjustments will be made should any candidate invited to interview require this.  

Our recruitment process:  

• Application review by our recruiting team based on your CV and cover letter  
• Two-stage competency-based interviews with the hiring team  
• Some recruitment may include an additional assessment or case study stage, or a third stage interview  
• If successful, you will receive a conditional offer of employment, followed by your contract subject to passing background checks  

We need to keep children and adults safe so our selection process includes rigorous background checks and reflects our commitment to the protection of children and adults from abuse.  All employees are expected to carry out their duties in accordance with our Code of Conduct and all policies and procedures relating to Anti-harassment, Health and Safety, Safeguarding, and DEI and Equal Opportunities.  

Save the Children does not charge a fee at any stage of the recruitment process.